I analyze needs and product requirements to identify opportunities for improvements. I facilitate workshops, incorporating user insights to shape design direction. This involves gathering feedback from users, stakeholders, and conducting market research to gain insights into current challenges and areas for innovation.

I analyze information flows and architecture to create user-friendly experiences. I conduct service blueprints to define and improve process performance. This involves examining how information moves within systems and structures to ensure that users can navigate them easily and intuitively.

I translate key concepts into clear wireframes and prototypes. My primary software for prototyping is Figma. I strive to take courses monthly to stay updated with the latest releases.

I create design systems from scratch or assess an existing one to improve scalability. Implementing a scalable design system brings significant benefits to the team's efficiency. Firstly, it establishes a shared language and visual vocabulary across all projects, enabling team members to communicate more effectively and collaborate seamlessly. This reduces the time spent on decision-making and revisions, as everyone works from a unified set of guidelines.